Refund and Cancellation Policy
Cancellations
Order Cancellation: You can cancel your order within 24 hours of purchase for a full refund. Please contact us as soon as possible to process the cancellation.
Post-Dispatch Cancellation: Once your order has been dispatched, we cannot cancel the order. You may still return the item once it arrives (see Return Policy).
Returns
Return Window: You have 7 days from the date of delivery to return your purchase.
Eligibility: To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-Returnable Items: Custom-made or personalized items, final sale items, and gift cards are not eligible for return.
Refunds
Refund processing timeline: 5 business days
Refund Process: Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.
Exchanges
Exchange Policy: We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact on 9811803117
Shipping Returns
Return Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Tracking: If you are shipping an item over Rs.1000/- , consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Contact Information
Customer Service: For more information or assistance, please contact our customer service team call us at 9811803117.
Address – B-71,Captain Satish Marg ,Rishi nagar ,Rani Bagh ,Pitampura ,110037
Owned by Surbhi Srivastava